Now I understand why no trainer!!! I went back later, and the same two employees were at the front desk. According to law, I am not responsible for all this money and they will not see a cent from me! If you wish to cancel after the 12 months has been met, the buyout fee would not apply. John Calabrese Planet Fitness really needs to look into and change their cell phone policy. I went on line at 6:50 am because other people started arriving. Kathy Vekeroff I joined Planet Fitness in Arizona as a first time snow bird. However, yesterday a trainer walked into the area my sister and I was working out in to train with two members. When I say cleaning I mean constantly cleaning the machines, mopping, windows, doors, lifting the deck of the treadmills to get under the machines.
I had no problem whatsoever giving them my credit card information which is protected and paying for an entire years membership and annual fee or fees upfront. I have never seen such hardworking, caring and helpful employees at any of the other gyms that I have enrolled in. I jumped off to help her but he only turned around and looked and just kept talking to the girl. We could have used if we knew we had a membership. I was not informed that I needed to fill out any paperwork but I did show the associate a copy of my military orders. I told him it had been a year, he told me it lags behind a month so I'd have to return between February 18th and March 18th. Now I want to quit and guess what? They tend to play rap and hip hop music with lyrics that are demeaning to women or just offensive.
Once that was completed I called my home gym and was advised I could go to a month to month and would not have to be locked into another 12 month month contract. Odd circumstance, but I wanted to ask you folks: How difficult is it to cancel at Planet Fitness? When you are overweight and self conscious it is hard to go to the gym and really push yourself. I ended up slipping a disk in my back from doing exercises incorrectly. Rich Thomas I belong to the club in Erie, Pa. Your facilities lack a weight scale. Never is there more that one operating. We love feedback and would love the opportunity to improve and hopefully change your mind! You have to write a letter to the manager at the local location - the same person who can't get their accounting straight.
What a way to get me pumped! Certified mail is only applicable to priority or first-class mail. The guy flamed out but did hang up his phone. I hope you will check into these problems and make a change. I believe this is your most profitable location in Wisconsin. I did not like his attitude and let him no it…. I hope that I get the opportunity to wow the staff and management with my years of Customer Service experience, and problem solving. People are constantly sitting on equipment and not actually working out but playing with their phones.
Planet Fitness aims to transfer memberships whenever possible. If the contract has not been fulfilled, fees will only be waived if a copy of the Death Certificate is presented. No photo request at time of contract or notice that a photo was required for access to the facility that I recall. I told her what had happened and she recommended that I do not continue as it appeared that I had fractured a couple ribs and my pelvic. Original review: June 11, 2018 I joined Planet Fitness about a year and a half ago.
Rondeau and the Grondahls recognized that there was a greater opportunity to serve a much larger segment of the population if they changed the gym environment, both in attitude and format, by creating a non-intimidating, low-cost model. I guess I just assumed they were sitting on a machine, doing some leg curls, and posting on Reddit when they got busted. I thought planet fitness was a great place, a good corporation but in a short amount of time I learned otherwise. It might be easier to wait a month or two until your contract is up to cancel if you only have a couple of months left on your contract. I had not seem her for about a year. My sister then said to her as a customer service representative she would have thought she would have listened to the issue and apologized for her feeling like she was treated rudely. I then had to walk past the cardio area, then upstairs to the front desk.
If you do miss the deadline, you will be allowed to use the gym for the remainder of the month after cancelling. I have been a member for years, and just recently upgraded to a Black Card. This would be hilarious if it didn't cost me. So with that being said my work out was cut short. Thank you for your consideration.
I was not allowed to use certain rooms. However, we can appreciate that there were events that led up to this involving multiple parties, and we will certainly be looking into doing what we can to make sure people that provoke antagonizing situations are dealt with accordingly. I'm reporting them all the way. Had witnesses the day I cancelled. If you can give written proof that you are injured or that you must move out of range of a Planet Fitness, then you may be able to have the fees waived. Today the trainer, staff and manager came up to us on the floor and in front an a room full of people asked if my niece was training me and questioned what we were doing. Everyone is entitled to their privacy and pushed the limits entirely too far.