We all gave it our all, to make this weird thing, and we had no idea if it was any good to anybody else. With the new system now in place, it will be simple for such organised groups to buy a game, review bomb it, then get refunds. The only difference would be that I'm not double-paying for it. For that, it's worth applauding Valve. I have noticed steam doesn't have the greatest support. Without that, developers are going to start taking things into their own hands — and then we all lose. Customers should ask for the refund anyway, as Valve will gladly take a look at the situation.
I suspect it may also have an impact on the kinds of discounts that developers are comfortable offering now that discounted sales which will inherently attract people who care less about a game than someone willing to pay full price don't offer the same kind of guaranteed revenue, which is something that could have significant impact on current dominant purchasing behaviours which seem to be very bundle and discount focused. Many developers have also been sharing initial stats and attempting to interpret an impact from them, but with less than two weeks to observe the outcome combined with other factors like the Steam sale and with the likelihood of people experimenting with the refund system , there just isn't enough solid data to be drawing conclusions about what effect refunds may be having on consumer behaviour. I stated in my notes that I was requesting a refund so that I could write about the process. Other more tricksy issues spring to mind. Did they buy 6 copies for friends, only to find that 5 of them already had it? If you have a valid reason, it really helps i. They will never allow game trading or selling.
I never had an opportunity to even open it, let alone play it. I was able to retain my Steam trading card and the review remained active, which raises some interesting discussion points. If they could get away with it, we'd go another 10 years without refunds. However, if the company detects foul play on the customer's part, Valve will no longer offer that individual refunds in the future. If they create a short game, even if it's only sold for a few dollars and has happy players, they're at risk of people abusing the system and getting their money back after buying and playing the games. Adda boy get a lil Neddy in ya The problem is it would depreciate the value too much of games. When the refund system started, people claimed to be getting refunds for games well over 2 hours played, and some claimed they were refunded for purchases from 6 months ago.
And I can certainly understand feeling burned by a game. You can do all the mental gymnastics you want, but it doesn't change the facts. Valve just enabled effectively the same thing, and it is up to Valve to fix it. I also refunded a game because of performance; it was over two weeks if I remember correctly, but under on time. The game was released, it didn't work and people got their money back. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.
But video games have always operated in a different sphere—especially as we've moved forward into an all-digital era. This page shows your purchase date, number of hours played, support contact details for developers including contact email addresses , system requirements, features, and a link to the community discussion forums and community created guides. I'd not played BlazeRush before and hadn't previously had contact with any of the developers that I'm aware of. When a game is overly hyped, launches, and turns out to not live up to that hype, launch day buyers get angry. Essentially, if you bought it, you bought it.
Preorders are not the be-all-end-all anymore. I got it for review, and I still felt like I was owed some compensation for suffering through its early technical woes. There used to be very little recourse available to players if they purchased a game that didn't work or wasn't what was advertised, and Steam's refund policy has already been helpful; the situation is the perfect example. It simply comes down to. When the refund is approved, you'll receive a confirmation email. You were mislead by the games director false advertisement and you feel deceived. Therefore, it was only a matter of time before people would start asking for refunds and while Steam has a that clearly states you can't get a refund if you played a game for more than two hours, Valve have decided to help consumers out and approve refunds even if they had more in-game time.
Logically it doesn't even matter if you actually had been playing those hours if you're just asking for a refund of duplicate content. EikeInteresting stuff about it from developers, commented by TotalBiscuit: One thing he mentions is that you only need one copy of a game to initiate an avalanche of illegal copies, and that it doesn't really matter if that one is refunded or not. Are there some sort of magic words I can put in my request to get it granted? Starting Tuesday, Steam is offering refunds on any title provided you meet the following conditions: You bought it within two weeks, and you've played it less than two hours. Keep in mind that the discounted game may have its sale over by the time you get your refund. Originally posted by Steam Refunds:You can request a refund for nearly any purchase on Steam—for any reason.
I've now experienced it first-hand. They also referred to false advertising and multiple crashes as the reason for no longer wanting to own the game. This is the stuff that Steam should have been doing for a good, long while now. . I'm not sure but I think he was referring to the guy who responded after you saying viserdes posted. So you purchased a game on Steam and it's not your cup of tea.
Why are so many people so gleeful about asking for, and getting, their money back? You may not be worried about these questions, but developers are, and the reality is that the refund system creates incentives for certain games, or at least makes certain bets safer. But it was 2-3 hours. With no contingency in place to prevent multiple refunds on multiple sales of the same title to the same merchant, Steam users could essentially keep the cycle going as long as they please. Most things I buy, I rest easy in the knowledge that if I don't like it, I can return it and get my money back. With regards to trading cards, developers get a cut of marketplace transactions, so it's a way for them to potentially see some small revenue from refunded games. Well, I have a game I bought in January 2015 that only has 9 minutes played and I was wondering if it was possible to get a refund for it.